Effective as of September 3, 2026

Modern Baby Las Vegas LLC — Shipping Policy

Last Updated: September 3, 2026

At Modern Baby Las Vegas LLC, we work diligently to process and ship customer orders accurately and within the applicable processing and production timeframes. Please read this Shipping Policy carefully before placing an order.

By placing an order with Modern Baby Las Vegas LLC, you acknowledge and agree to the shipping terms outlined below.

1. Accurate Shipping Information

Customers are solely responsible for providing a complete, accurate, and current shipping address at the time an order is placed.

This includes, but is not limited to:

• Full recipient name
• Street address
• Apartment, suite, unit, building, or floor number, when applicable
• City
• State
• ZIP/postal code
• Any other information necessary for successful delivery

Please carefully review your shipping information before submitting your order.

Modern Baby Las Vegas LLC is not responsible for packages that are delayed, misdelivered, returned, lost, or otherwise unable to be delivered because the customer provided an incorrect, incomplete, outdated, or insufficient shipping address.

This includes situations where an apartment number, suite number, building number, unit number, or other required delivery information was omitted.

2. Customer Responsibility for Address Errors

If a customer provides an incorrect or incomplete shipping address and the package is subsequently lost, delayed, misdelivered, returned, or otherwise cannot be located, the customer is responsible for working directly with the applicable mail carrier to resolve the issue and, when applicable, file a claim.

Modern Baby Las Vegas LLC cannot be held responsible for delivery problems resulting from information that was incorrectly or incompletely provided by the customer.

Please do not assume that the carrier will be able to determine the correct apartment, building, suite, or unit number without this information being provided at the time of purchase.

3. Responsibility After Shipment

Once an order has been processed and handed over to the applicable mail carrier, the package is in the possession and control of the carrier.

Modern Baby Las Vegas LLC is responsible for properly preparing and shipping your order. Once the package has been transferred to the carrier, delivery is the responsibility of the mail carrier.

Accordingly, Modern Baby Las Vegas LLC is not responsible for packages that are subsequently:

• Lost in transit
• Delayed by the carrier
• Misrouted
• Misdelivered
• Stolen after delivery
• Marked as delivered but cannot be located
• Held, returned, or otherwise handled by the carrier
• Unable to be delivered because of an incorrect or incomplete address provided by the customer

Once your package has been shipped and transferred to the mail carrier, Modern Baby Las Vegas LLC is no longer in possession of the package.

4. Missing, Lost, or Stolen Packages

If tracking information indicates that a package is missing, lost, delayed, misdelivered, or marked as delivered but cannot be located, the customer must contact the applicable mail carrier directly.

The customer is responsible for filing a claim with the carrier when appropriate because the carrier is the last party in possession of the package after it leaves Modern Baby Las Vegas LLC.

Depending on the shipping method, the applicable carrier may include USPS, UPS, FedEx, YunExpress, GOFO Express, UniUni, or another delivery service.

Customers should provide the carrier with the applicable tracking number and any other information requested when filing a claim.

We strongly recommend that customers:

1. Check the tracking information carefully.
2. Verify that the shipping address provided at checkout was complete and correct.
3. Check with household members, neighbors, building management, leasing offices, mailrooms, and other locations where a package may have been left.
4. Contact the applicable mail carrier.
5. File a carrier claim when necessary.
6. Retain the claim number, tracking information, and any correspondence with the carrier.

5. Packages Marked as Delivered

If the applicable mail carrier's tracking system confirms that a package was delivered, Modern Baby Las Vegas LLC considers the carrier's delivery obligation to have been completed.

If you cannot locate a package that has been marked as delivered, please first check with household members, neighbors, your building's mailroom or management office, and the carrier.

If the package remains missing, you should contact the carrier immediately and file a claim or missing-package investigation.

Modern Baby Las Vegas LLC is not responsible for packages confirmed by the carrier as delivered.

6. Incorrect, Incomplete, or Undeliverable Addresses

If an order is returned to the sender, warehouse, designer, fulfillment facility, or other shipping location because of an incorrect, incomplete, or undeliverable address provided by the customer, additional shipping or reshipping charges may apply.

The customer is responsible for any applicable costs associated with reshipping the order.

Modern Baby Las Vegas LLC is not obligated to reship an order until any applicable reshipping fees have been paid.

If the customer elects not to have the package reshipped, any available store credit will be handled in accordance with our applicable Return & Refund Policy and may be reduced by applicable shipping, handling, or other fees.

7. Address Changes

Customers should carefully review their shipping information before completing checkout.

If you discover that you entered an incorrect address after placing an order, contact our Support Team immediately at:

support@modernbabylv.com

Although we will make reasonable efforts to assist when possible, we cannot guarantee that an address can be changed after an order has been submitted or entered production/shipping.

Once an order has been shipped, address changes may no longer be possible through Modern Baby Las Vegas LLC. At that point, the customer should contact the applicable carrier directly to determine whether any delivery options are available.

8. Production Time vs. Shipping Time

Many products available through Modern Baby Las Vegas LLC are Made-to-Order, handcrafted, customized, printed, fabricated, assembled, or otherwise require preparation before shipment.

Production or preparation time is separate from shipping and delivery time.

The shipping timeframe begins after the applicable item has completed its required production or preparation process and has been transferred to the shipping carrier.

Please review the applicable product description and our Made-to-Order and Store Policies before placing your order.

9. Shipping Delays

Shipping and delivery estimates provided on our website are estimates and are not guaranteed delivery dates unless expressly stated otherwise in writing.

Once an order has been transferred to the carrier, delays may occur for reasons outside of Modern Baby Las Vegas LLC's control, including but not limited to:

• Weather
• Natural disasters
• Carrier delays
• Transportation disruptions
• Customs processing
• Holidays
• High shipping volume
• Incorrect or incomplete addresses
• Carrier staffing or operational issues
• Security inspections
• Other circumstances beyond our reasonable control

Modern Baby Las Vegas LLC is not responsible for carrier delays occurring after an order has been transferred to the carrier.

10. Customer Claims Regarding Delivery

For any delivery issue occurring after the package has been transferred to the carrier, customers should retain their tracking number and communicate directly with the carrier.

Modern Baby Las Vegas LLC may provide reasonable assistance with locating shipping information or confirming shipment details; however, we cannot guarantee the outcome of a carrier investigation or claim.

The customer is ultimately responsible for filing and pursuing a claim with the mail carrier for a package that has been lost, missing, stolen, misdelivered, or otherwise cannot be located after shipment.

11. Important Shipping Notice

PLEASE READ BEFORE PLACING YOUR ORDER

Modern Baby Las Vegas LLC ships orders to the address provided by the customer at checkout. Customers are responsible for ensuring that the shipping address is complete and accurate, including any required apartment, suite, unit, building, or floor number.

If the required address information is omitted and the package is subsequently lost, missing, misdelivered, returned, or otherwise cannot be located, Modern Baby Las Vegas LLC is not responsible for the resulting loss. The customer must contact and file a claim with the applicable mail carrier.

Once Modern Baby Las Vegas LLC ships your package and it is accepted by the mail carrier, the package is in the carrier's possession. Modern Baby Las Vegas LLC is not responsible for packages that are lost, missing, delayed, misdelivered, stolen, or otherwise mishandled after transfer to the carrier.

By placing an order with Modern Baby Las Vegas LLC, you acknowledge and agree to these shipping terms and accept responsibility for providing accurate delivery information and pursuing applicable carrier claims when necessary.

12. Shipping Claim & False Missing-Package Disclaimer

IMPORTANT — FRAUDULENT OR FALSE SHIPPING CLAIMS

Modern Baby Las Vegas LLC maintains a zero-tolerance policy for knowingly false, fraudulent, or intentionally misleading claims concerning the delivery status of an order.

Customers must provide truthful and accurate information when reporting an order as lost, missing, stolen, undelivered, or otherwise not received.

Intentionally providing false information or falsely claiming that an order is lost, missing, stolen, or undelivered when the customer has actually received the order is strictly prohibited. This includes making a false shipping or delivery claim because the customer does not want the item, the item does not fit, the customer ordered the wrong size, the customer changed their mind, or the customer otherwise wishes to obtain a refund outside of the applicable Return & Refund Policy.

An item that has been received by the customer but does not fit, is the wrong size selected by the customer, or is otherwise unwanted does not constitute a lost or missing package and must be handled in accordance with our applicable Return & Refund Policy, if the item is eligible.

Permanent Store Ban for Fraudulent Claims

Any customer determined to have knowingly submitted a false or fraudulent claim regarding a lost, missing, stolen, or undelivered package may have their account and purchasing privileges permanently terminated.

Modern Baby Las Vegas LLC reserves the right to:

• Permanently prohibit the customer from placing future orders;
• Cancel pending or future orders associated with the customer;
• Restrict or terminate access to our website or services;
• Document the incident in our internal fraud-prevention records;
• Provide relevant information to payment processors, financial institutions, shipping carriers, or other appropriate parties when permitted or required by law; and
• Pursue any other remedies available to us under applicable law.

A customer who knowingly misrepresents the delivery status of an order in an attempt to obtain a refund, replacement, chargeback, store credit, or other financial benefit is violating our Store Policies.

No Tolerance for Fraudulent Delivery Claims

We understand that legitimate shipping problems can occur, and we will make reasonable efforts to assist customers with genuine delivery concerns. However, legitimate customers and legitimate shipping claims must be distinguished from intentionally false claims.

If you receive your order, you are expected to report that you received it. Do not report an order as lost, missing, stolen, or undelivered simply because the product does not fit, you selected the wrong size, you no longer want the item, or the item is otherwise ineligible for return.

By placing an order with Modern Baby Las Vegas LLC, you acknowledge and agree to provide truthful information regarding your order and delivery status. Knowingly submitting a false or fraudulent shipping claim may result in a permanent ban from Modern Baby Las Vegas LLC and may result in additional action as permitted by applicable law.

13. Contact Us

If you have questions regarding shipping or your order, please contact our Support Team:

Modern Baby Las Vegas LLC
Email: support@modernbabylv.com
Website: modernbabylasvegas.com

We are an online-only business and do not accept phone calls. Email is the best method of contacting our Support Team.

Thank you for choosing Modern Baby Las Vegas LLC.