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Return Policy

Effective as of March 16, 2025

Modern Baby Las Vegas LLC - Return & Refund Policy

At Modern Baby Las Vegas, we want you to love your purchase. However, if you need to make a return, please carefully review our policy below before requesting a return.

Return Window

  • We offer a 14-day return policy from the date of delivery. NO EXCEPTIONS!

Return Eligibility

To qualify for a return, the item(s) must be:

  • Unworn, unwashed, and unused, with all original tags attached.

  • In the original packaging.

  • Accompanied by the receipt or proof of purchase.

We are not responsible for lost or stolen return packages. Please keep your proof of postage and tracking information.

  • All returns must include an order packing slip indicating the returned items. Incomplete returns may experience delays.

How to Initiate a Return

To start a return, contact us via:

  • Email: info@modernbabylv.com

  • Once your return is approved, we will provide return instructions.

  • Customers are responsible for all return shipping costs. We do not cover return shipping fees.

  • Returns without prior approval will not be accepted.

Refunds

Modern Baby Las Vegas does not issue cash refunds. Instead, we offer:

  • Refunds to the original payment method on file (credit/debit card only).

Shipping fees are non-refundable unless the refund reason is caused by a mistake on Modern Baby Las Vegas’ behalf.

  • Refunds are processed within 2-3 business days after receiving the returned item(s). (Providing a return tracking number may speed up processing.)

  • Once your refund has been processed, it should take 1-2 business days (or longer depending on your financial institution) for the funds to be deposited into your bank account. We ask for your patience during this process.

Final Sale/Non-Returnable Items

The following items cannot be returned:

  • Swimwear, lingerie, undergarments, and all intimate apparel (leggings, stockings, pajamas, bodysuits, etc.).

  • Beauty products (makeup, skincare, colored contact lenses, etc.).

  • Sale items (discounted products on modernbabylasvegas.com and all social media platforms).

  • Custom/Handmade items, including but not limited to:

    • Maternity gowns, handmade crystal, diamond, and rhinestone dresses, jackets, and pants; grunge wear including the Raunchy Couture Collection.

    • Items with crystal, beaded, rhinestone, studded, patchwork, diamond, rivet, irregular, tassel, or fringe details.

    • Custom-made, Made-To-Order, or Handmade items as labeled (or visible) in product descriptions. NO EXCEPTIONS!

Please choose your size carefully as the majority of our products are Asian and European sizes which run smaller in size.

Disclaimer for Custom & Handmade Items:

  • We are a reseller of these specific products; therefore, all custom, Made-To-Order, and handmade items are not returnable as they are created by their designer, who does not accept returns on custom items. NO EXCEPTIONS!

However, if you find yourself unable to keep a custom item, we suggest the following options:

  • Reselling the item on platforms such as Offer Up, Facebook Marketplace, or Poshmark.

  • Gifting the item to a relative or friend who may need or appreciate it.

  • Selling or trading the item within your network.

(Note: Shipping Fee is non-refundable)

Damaged, Defective, or Incorrect Items

  • Please inspect your order immediately upon delivery. If you receive a damaged, defective, or incorrect item, contact us within 2 days to report the issue. NO EXCEPTIONS!

  • Claims made after 2 days will not be eligible for a replacement.

  • If your claim is approved, we will provide further instructions.

Non-Returnable Items

We do not accept returns for:

  • Perishable goods (food, flowers, plants).

  • Personalized or custom (handmade) items.

  • Hazardous materials, flammable liquids, or gases.

  • Gift cards.

  • For questions about a specific item, don't hesitate to contact us before purchasing.

Restocking Fee

  • A 10% restocking fee applies to all returns.

Exchanges

  • We do not offer exchanges. If you need a different item, place a new order and return the original following our policy. NO EXCEPTIONS!

Refund Processing

  • Once we receive and inspect your return, we will notify you of the refund status.

  • If approved, the refund will be issued to your original payment method.

  • Please allow time for your bank to process the refund.

Order Cancellations

  • Once your order is placed, it cannot be canceled. NO EXCEPTIONS!

Reserved Rights on Returns

Modern Baby Las Vegas LLC reserves the right to:

  • Limit, refuse, or reject returns from customers with excessive return patterns.

  • Deny returns for worn, altered, laundered, or damaged items.

  • Refuse service in cases of fraud, high-risk activity, or misconduct.

  • Discard any non-Modern Baby Las Vegas items sent to our facility.

Contact Information:

If you have any questions, please reach out to us before making a purchase. Thank you for shopping with Modern Baby Las Vegas!